Website Care Plans — Whitsundays & Mackay

A website is a business asset. Treat it like one.

Hosting, business email, security, backups, and ongoing support — handled every month, so your website keeps working as hard as you do. From $59/month.

Why it matters

A website isn't set-and-forget.

WordPress is the world’s most popular website platform — which also makes it a constant target. Plugins go out of date, security vulnerabilities emerge, and small issues become expensive ones if nobody’s watching. Here’s what happens when nobody is.

“The businesses that come to us after a hack or a crash almost always say the same thing — they didn’t know it needed maintaining.”

– Whitsunday Websites

What we handle

Quietly, every single month.

You shouldn’t have to think about your website’s plumbing. Our care plans run in the background, so the only time you hear from us is when something’s worth knowing about.

01

Website hosting

Fast, secure managed hosting included in every plan, with storage that scales as you grow. No separate hosting bills, no technical setup, no third-party accounts to manage.

02

Business email

A professional email address on your own domain — yourname@yourbusiness.com.au — set up and managed as part of your plan, not a separate subscription elsewhere.

03

SSL & security

Free SSL certificate keeps your site marked safe by browsers, with ongoing security scanning and malware protection.

04

Daily backups

Your entire site backed up every single day. If anything ever goes wrong, we can restore it — usually within minutes.

05

Plugin & WordPress updates

Automatic or manually reviewed updates depending on your plan, keeping your site current and patched against vulnerabilities.

06

Uptime & performance monitoring

We know if your site goes down before your customers do, on Growth and Premium plans — and act on it immediately.

07

Website adjustments

A monthly allocation of time for small content updates, swapped images, or text changes — no separate invoice required.

08

Local, ongoing support

Real support from a local Whitsundays business — by email, any time something needs attention. No call centres, no overseas outsourcing.

Care Plans

Protect your investment.

A website isn’t set-and-forget. Plugins go out of date, security vulnerabilities emerge, and things break. Our care plans keep your site safe, fast, and running — every single month.

Essentials

Managed hosting, 5GB storage, SSL certificate, daily backups, security & speed optimisation, automatic plugin & WP updates, email accounts

$59/month

Growth

Everything in Essentials + 10GB Storage, uptime monitoring, performance monitoring, 30 min website adjustments per month

$99/month

Premium

Everything in Essentials & Growth + manual plugin & WP updates, 60 min website adjustments per month, monthly report

$179/month

How it works

Set up once. Forget about it.

1.

Choose your plan

Pick the level of cover that suits your business — or ask us and we'll recommend one based on how your site is used.

2.

We connect your site

If we built your website, this takes minutes. If you have an existing WordPress site, we'll run a quick technical review first.

3.

We take it from here

Backups, updates, monitoring, and security all run quietly in the background. You'll only hear from us if something needs your attention.

4.

Stay in the loop

Premium plan clients receive a monthly performance report. Everyone can reach us by email any time — no call centres, no waiting on hold.

Common questions

Questions answered.

Everything you need to know before getting started. Can’t find what you’re looking for? Send us an email — we respond within 1 business day.

Does a website care plan include hosting?

Yes. Every care plan includes managed hosting as standard — you don’t need a separate hosting account or bill. We handle server setup, performance, and storage as part of your monthly plan.

Yes. Business email accounts are included on every care plan tier. We’ll set up a professional email address using your own domain, such as info@yourbusiness.com.au, so you’re not relying on a free Gmail or Outlook address.
 

Yes. Websites need regular updates even when nothing looks wrong on the surface — plugins, themes, and core software all receive security patches that, left unapplied, leave your site vulnerable. A working site today doesn’t mean a secure site next month.

Without a care plan, you’re responsible for finding and fixing the issue yourself — usually meaning an emergency developer call-out at short-notice rates. With a care plan, daily backups mean we can restore your site quickly, and ongoing monitoring catches most issues before they become a crisis.

Yes. Our care plans are billed monthly with no lock-in contract. You can upgrade, downgrade, or cancel at any time by emailing us.

We primarily support websites we’ve built, but we do take on select care plan clients with existing WordPress websites after a quick technical review to confirm compatibility.

Essentials ($59/month) covers core hosting, business email, security, and backups. Growth ($99/month) adds uptime monitoring and a monthly allocation of website adjustments. Premium ($179/month) adds manual update review, more adjustment time, and a monthly performance report.

Get Started

Ready to get your business online?

Get a free, no-obligation quote. We’ll respond within 1 business day with a clear proposal tailored to your business.